DATA SOVEREIGNTYENTERPRISE SECURITY

Enterprise controls without the enterprise drag.

Deploy on your terms. From self-hosted sovereign infrastructure to granular RBAC and cryptographic session verification, SoLo Support is engineered for zero-trust MSP operations.

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INFRASTRUCTURE SOVEREIGNTY

Self-hosted deployment on your infrastructure

When customer contracts or regulatory bodies require complete data residency, run the entire SoLo Support stack in your own environment.

Containerized control plane ready for Coolify, Docker Compose, or Kubernetes
Connects to self-hosted PostgreSQL and universal Supabase Auth
Zero telemetry or diagnostics sent to external third-party cloud services
Customer-managed S3 / Cloudflare R2 bucket integration for session recordings

IDENTITY & ZERO-TRUST ACCESS

Least-privilege authorization and SAML/SSO

Authenticate operators using enterprise identity providers while keeping technician scopes locked strictly to authorized client organizations.

Universal Supabase Auth supporting enterprise SSO, SAML 2.0, and OAuth
Mandatory Multi-Factor Authentication (MFA) enforcement options
Granular Role-Based Access Control (RBAC) across MSP technicians
Cryptographically signed, time-limited device enrollment tokens

EVIDENCE & COMPLIANCE

Tamper-evident audit logging and session recording

Meet SOC 2, HIPAA, and industry compliance demands with indelible records of remote access and administrative actions.

High-fidelity session video recordings with customer-controlled retention policies
Immutable connection event logs capturing timestamps, IP addresses, and user IDs
Endpoint consent banner enforcement alerting desktop users when control is active
Automated log exports to SIEM tools via standard webhooks and API feeds

DEVICE & ENDPOINT INTEGRITY

Cryptographically verified Host Agent lifecycle

Protect your customer endpoints from supply chain risks with automated verification and secure silent background servicing.

Chunk-by-chunk cryptographic SHA-256 verification against release manifests
Silent background updates with post-install prompt-to-restart handling
Hardware-accelerated screen capture with zero third-party kernel drivers
Instant remote credential revocation and emergency device de-enrollment

DEPLOYMENT ARCHITECTURE

Managed SaaS vs. Self-Hosted

Whether you want immediate turnkey operation managed by SoLoVision, or full private-cloud deployment inside your own VPC, SoLo Support delivers identical capabilities and agent performance.

Managed SaaS

Ideal for agile MSPs wanting turnkey infrastructure with automatic updates, high-availability relays, and zero server maintenance.

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Self-Hosted Control Plane

Ideal for government, financial, healthcare, or sovereign IT requirements where session data must never leave private infrastructure.

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